"Information sets you free." Maybe just benchmark fixed vs. variable, or run vs. grow or transform. "You can't manage what you can't measure."
IT has gleefully helped companies use metrics to give other employees and business units the equivalent of a 24/7/365 proctology exam.
"Every publicly traded company today is evaluated from a performance perspective on generally accepted accounting principles" that standardize metrics like income statements, balance sheets, cash flows, and changes in equity. "Those statements provide an apples-to-apples comparison. IT's never had that." It's not that there's no accounting now. But it's too general and not up to the task of metrics-driven decision-making. "Every organization, right now, manages their IT department with a general ledger," he says. "Those general ledgers are insufficient in developing a way to make decisions."
"The discussion of running IT as a business is driven by the business demanding that visibility."
"Start small, but start,". "Information sets you free." Maybe just benchmark fixed vs. variable, or run vs. grow or transform. "You can't manage what you can't measure."
IT has gleefully helped companies use metrics to give other employees and business units the equivalent of a 24/7/365 proctology exam.
"Every publicly traded company today is evaluated from a performance perspective on generally accepted accounting principles" that standardize metrics like income statements, balance sheets, cash flows, and changes in equity. "Those statements provide an apples-to-apples comparison. IT's never had that." It's not that there's no accounting now. But it's too general and not up to the task of metrics-driven decision-making. "Every organization, right now, manages their IT department with a general ledger," he says. "Those general ledgers are insufficient in developing a way to make decisions."
"The discussion of running IT as a business is driven by the business demanding that visibility."
"Start small, but start,". "Information sets you free." Maybe just benchmark fixed vs. variable, or run vs. grow or transform. "You can't manage what you can't measure."
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