IT INFRASTRUCTURE & OPERATIONS

While financial analysis of IT provides valuable insight into operational efficiency, our analytics go beyond the budget to understand and compare IT's efficiency and effectiveness, enabling IT to demonstrate value to the business, leverage external markets and reduce costs. Helping  IT organizations identify and assess IT cost and performance levels against peers.

Understanding the key issues you are facing:

Modernization and consolidation. Modernization and consolidation projects offer the opportunity to assess financial goals, as well as control costs while staying competitive. We establish baseline costs, evaluating scenario options and continuous measurement to ensure success.

Cloud computing is impacting business operations. You need a framework to evaluate current and future-state goals. We help utilize a road map to analyze the efficiency and effectiveness of the strategy.

Virtualization. The technologies/techniques that make cloud viable are already making internal infrastructures more efficient and effective. We help identify your relative level of virtualization and provide comparative data for understanding the impact of decisions to implement it.

IT service portfolio looks at services in business terms, specifying what they are, how they are bundled and their benefits. Product-, process- and platform-neutral, it is an important communication and relationship management tool.

IT service catalog decomposes services into specific offerings, including chargeback methods, pricing, service-level options, limitations/exclusions and escalation commitments. Service portfolio and catalog comprise a steppingstone for the I&O organization to evaluate its cloud opportunities.

Networking. Enterprises have become more dependent on networks to conduct business, making stability a necessity; as spending increases, so does the difficulty of managing these networks. Our benchmarks cover wired and wireless networks in WAN, LAN, MAN, Internet, VoIP, local and long-distance voice.

For more details visit us @http://www.urssystems.com

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MODERNIZATION OF GOVERNANCE: IT SERVICE NEEDS

The government has long recognized the criticality of technology to improve the systems and processes of governance. Several departments have their own IT policies, infrastructure and applications. For instance, the Indian Railways is the world’s largest e-commerce retailer and the two revenue boards, the CBDT and CBEC, have sophisticated IT systems supported by their own technical cadre. The government should contemplate the establishment of an Indian information technology service. 

Still, the culture of governance has not changed. Systems are not transparent. The time lags in the flows of information are long; there are continual turf battles between government departments; and the approval process remains cumbersome and subject to discretion. The reasons are several but seen through the lens of IT, they relate to the multiplicity of IT infrastructures and applications; the inability of government technocrats to keep pace with technological change and human resource systems that do not have the flexibility to attract relevant talent. If nothing else, this lack of progress on the modernization of governance will make it difficult to deliver on the promise of “achhe din”.

The prime minister has pronounced in various capitals his government’s intent to improve “the ease of doing business” in India. His words have had some impact. The multinationals that had shelved plans related to India are dusting them off. The finance minister has also announced his intent to bring in a slew of “second-generation reforms”. The land acquisition bill will be simplified; labour laws will be reviewed; the GST will be implemented; the insurance amendment bill will be passed and natural resources will be allocated on a transparent and fair basis. He has also assured investors of contract and fiscal stability. These statements have had a markedly positive impact on business sentiment.

They have not, however, altered ground realities. Or so point out individual businessmen. They say that the red carpet has been rolled out but the red tape has not been touched. That PMO bureaucrats are more focused on streamlining the rules related to “attracting business” than on those impacting the “operation of business”.

There are, of course, hardware limitations. India is ranked 100 out of 189 countries in terms of digital infrastructure. Eight hundred million people have mobile subscriptions but only 60 million have access to broadband.

Its time government establish an IT service staffed by graduates who have not yet embarked on their career is aimed at overcoming the obstacle of talent. Young people will be motivated to join government out of a sense of public service and the opportunity to gain valuable experience. The government would benefit from access to affordable talent and the dynamism and innovation of creative youth. The mission of e-governance must be given top priority, and specifically that there needs to be a technology czar who has the power to oversee the convergence of technology infrastructure, application and policy across all levels of government. 

For more details visit us @ http://www.urssystems.com

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