At present,
government bodies as well as utilities are looking forward to the adoption of
new technologies to achieve business goals more readily and cost effectively.
They are focusing on strong broadband networks for supporting advanced
applications and communication. The announcement of the Digital India
Initiative by the government reaffirms the government’s commitment to creating
an enabling platform for the delivery of education, health care, entertainment
and e-commerce services to citizens. Apart from connecting rural India through
broadband services, the initiative will work towards building a digital
governance framework to equip local governments to ensure improved
administrative ability, as well as lend transparency to administrative work.
Information and
Communication Technology has played a crucial role in speeding up the flow of
information from the government to citizens, transforming the way the two
parties interact and communicate. Government bodies have shifted or are in the
process of shifting from a traditional paper-based system to a fully automated
set-up, with the aim of enhancing transparency and accountability. Telecom tools are being increasingly used in the governance process, not only to
perform key functions, but also to provide information in a structured manner.
The most important aspect in this regard is e-governance, an IT-enabled route
to achieve good governance, as it integrates people, processes,
information and technology to enhance the delivery of basic services. For
utilities, IT brings resource efficiency gains by managing information flows
and analyzing data. Thus, utilities involved in the water, power, piped gas,
liquefied natural gas and waste disposal segments are banking on telecom for
the effective delivery of services.
The telecom
networks for the government and utility agencies are generally based on IP-wide
area network (WAN) connections. Their triple-play service ability makes them a
suitable choice for government agencies and utilities, as they provide access
to voice, data and broadband on a single platform. They facilitate information
flow, support the use of spatial and geospatial technologies, and facilitate
the use of remote sensing satellite images for inventory and mapping of
resources. They also support technologies such as geographic informationsystems (GIS). Of late, government organisations have also started deploying
ISDN, IP-VPN, Ethernet WAN and multi-protocol label switching (MPLS) services,
aside from IP-WAN.
Further, many
web-based applications, along with audio- and videoconferencing, are now being
used by organisations. Various utilities depend on technologies like optic
fibre cable and radio frequency in order to connect with their end-users. With
the enhanced operation complexity of the utilities, the use of IT- and
software-based applications has also increased. The most commonly used
applications in public sector organisations include enterprise resource planning (ERP), customer relationship management (CRM), supply chain management
(SCM) and supervisory control and data acquisition (SCADA).
Organization and
government bodies are planning to expand or upgrade their IT infrastructure by
investing in hardware and software applications. Many organisations have
recently expanded their fleet of desktops and laptops, and many others plan to
add to them in the near future. With most government organisations being based
on the NIC, their decision to adopt IT is not independent. However, this has
its upside, since their dependence on the NIC ensures continuous support from
IT experts.
URS Systems provides
solutions that are tailor-made for the needs of manufacturing, distribution,
retail, hospitality, and services, including customized business software for a
comprehensive range of industries and vertical markets. One size does not fit
all, which is why the unique “business layers” approach of URS allows our next-generationbusiness software solutions to support the smallest start-up to the largest
multinational, as well as the differing complexities in industries from metal
fabricators to automotive distributors to general business services firms and
cross-channel retailers. Identifying the need to leverage geographic diversity
on both the revenue and cost sides of your business, comprehensive,
industry-insightful business software solutions from URS enable you to outpace
the competition with more effective operations and world-class customer
service.
For more details visit us @www.urssystems.com
