SMB INDUSTRY HAS THE POTENTIAL TO BE THE LARGEST GROWTH DRIVER FOR THE ECONOMY.

It is imperative for SMBs to ensure maximum output with minimum investment. Small business need to optimally utilize their resources for enhanced productivity. With the smart phone boom, mobile applications...

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LEVERAGE THE OPERATORS’ EXISTING ASSETS LIKE THE BSS/OSS ECOSYSTEMS:

The Software Defined Networking (SDN) technology is very promising and expected to help operators in reducing costs and boosting service innovation. The cost reduction factor derives naturally from...

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SECURITY FOR THE WAY WE LIVE

The biggest shift in the industry is that we need to move beyond thinking of security as a set of extra steps, processes, or systems built around our computing environment. As computing becomes more...

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IT PREDICTIONS FOR MANUFACTURING AND SUPPLY CHAIN INDUSTRY

We will see manufacturers and their partners accelerate the implementation of initiatives that will deliver on the promise of the Internet of Things (IoT). Embedded sensors streaming data combined with...

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HAVE WORKFORCE WHO CAN SHIFT GEARS AND ADAPT TO CHANGING TECHNOLOGY: DATA TEAM NEEDS A COMMON GOAL AND GROUP CHEMISTRY:

The modern IT workforce is approaching a critical stage, there are plenty of steps that savvy CIOs can take to make sure their workers are poised for success in the rapidly changing enterprise --...

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REDIFINE ENTERPRISE ARCHITECTURE IN 2015: INTEGRATION MOVES INTO THE CLOUD

Enterprise technology has become scattered, as an increasing number of cloud-based apps, virtual services, and connected devices and sensors have proliferated across company departments. In 2014, businesses...

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WHERE IS INDIA LAGGING BEHIND IN ICT AND TELECOM TECHNOLOGIES?

We import 99.99 per cent of ICT and Telecom technologies today, incurring a cost of USD 120 billion. This bill is estimated to increase to USD 400 billion by 2020. Will we have the money to foot...

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MAKE IN INDIA: LAND OF ASPIRATIONS

India has now emerged as a land of aspirations, the American business community to invest in a big way in the government's ambitious programs like Digital India and Make in India, which will change...

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IT SPENDING IS SET TO INCREASE 2.4 PERCENT IN 2015 TO $3.8 TRILLION

Gartner has slashed the forecast to $3.8 trillion from $3.9 trillion due to the rising U.S. dollar as well as a modest reduction in growth expectations for devices, IT services and telecom services. Gartner...

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LOOK TO THE DEVELOPING WORLD FOR MARKETS AND OPPORTUNITIES.

Lacking appropriate financial incentive, hospital IT departments and their budgets are largely focused on maintaining installed systems that tend to be associated with revenue generation (e.g., MRI...

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CUSTOMER INTELLIGENCE : A REAL TIME CUSTOMER ENGAGEMENT PLATFORM

Whether it’s a B-to-B or a B-to-C model, the consistent delivery of high-quality customer care is a difficult goal to achieve. This is especially relevant in our device-driven world, an “always on”...

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WELCOME 2015 WITH ENTERPRISE COMMUNICATIONS TRENDS

Continuing evolution in mobility, software-based communications, architectural design, data analytics, and the user experience will keep us hopping this year. Change will be the norm for enterprise...

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GOOD CUSTOMER SERVICE FOLLOWS YOU EVERYWHERE; EVEN INTO THE BATHROOM

Today’s organizations might be perpetually connected to their customers, but a good business knows when to respect boundaries.  That interactions must add value to the customer’s experience,...

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BOOST TO BUSINESS: OPERATOR STRATEGIES AND SOLUTIONS FOR ENTERPRISE CUSTOMERS

In recent years, enterprise-based offerings have emerged as a strong component in operators’ service portfolios, with the Indian telecom market moving away from being purely voice led to becoming data oriented....

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